You can contact the APCOA dedicated Complaints Team using one of the following methods.

Online Form 
To submit a complaint, please complete our online form here.

Email 
To submit a complaint via email, please contact complaints.heathrowdropff@apcoa.com.

By Post
You can submit a complaint by post at the following address.

UK Customer Complaints Team 
APCOA Parking (UK) Ltd 
PO Box 815 
Wigan 
WN1 9WX