All Parking Charges are issued with the right to appeal within 28 days of issuance. 

To submit an appeal against a Parking Charge you will need to have your Parking Charge reference number and vehicle registration number to hand. Please ensure that you supply any supporting evidence with your appeal.

You can submit an appeal using one of the following methods.

Online 
You can submit your appeal via our online appeals portal at https://heathrowdropoffpcnpayments.apcoa.co.uk/

If you do not know your Parking Charge/Penalty Notice number, you can contact the APCOA National Customer Service Centre by the following telephone number:

London Heathrow Airport Drop Off - 0333 200 7459

Post 
APCOA Parking 
PO Box 5767 
Dingwall 
IV15 0AX

Details of how to submit an appeal can also be found on the Parking Charge letter.

Timescales 
APCOA will respond to all appeals within 28 days of receipt. APCOA’s response to your appeal will contain all relevant information relating to your appeal, including your options if your appeal if unsuccessful.